Rachel Perkins
About Rachel Perkins
Rachel Perkins is an Enterprise Support Manager at Anaconda, Inc., where she has worked since 2021. She has a diverse background in customer success and project management, with previous roles at various technology companies.
Current Role at Anaconda
Rachel Perkins serves as the Enterprise Support Manager at Anaconda, Inc., a position she has held since 2021. In this role, she focuses on enhancing customer support and ensuring effective communication between clients and the company. Her responsibilities include managing enterprise-level support initiatives and advocating for customer needs within the organization.
Previous Experience at Anaconda
Prior to her current role, Rachel Perkins worked at Anaconda, Inc. as a Senior Project Manager from 2019 to 2020 and as Manager of Implementation and Support from 2020 to 2021. During her tenure, she contributed to project management and support strategies, helping to streamline processes and improve customer satisfaction.
Career Background
Rachel Perkins has a diverse background in customer success and account management. She worked at Hostway Services, Inc. as a Customer Success Manager from 2018 to 2019. Before that, she held various roles at Rackspace, including Account Manager II and A/R Relationship Specialist II, from 2014 to 2016 and 2012 to 2014, respectively. She also served as a Technical Account Manager/Customer Success Manager at ClearDATA from 2016 to 2018.
Education and Qualifications
Rachel Perkins studied at Abilene Christian University, where she earned a Bachelor of Business Administration (BBA) from 2007 to 2011. Her education provided her with a solid foundation in business principles, which she has applied throughout her career in various customer-focused roles.
Skills and Focus Areas
Rachel Perkins emphasizes customer advocacy and clear communication in her work. She is dedicated to bridging communication gaps to ensure all stakeholders have a clear understanding of project goals and outcomes. Her approach focuses on achieving successful results through effective collaboration and support.