Kenrick Dixon
About Kenrick Dixon
Kenrick Dixon is the Support Desk Manager at Analysis Group, with extensive experience in technology support services and management roles at various organizations.
Company
Kenrick Dixon is currently working at Analysis Group, a company known for its economic, financial, and strategy consulting services. In his role as Support Desk Manager since 2021, he oversees technical support operations in the United States.
Title
Kenrick Dixon holds the title of Support Desk Manager at Analysis Group. His responsibilities include managing the support desk team, ensuring efficient resolution of technical issues, and enhancing the overall user experience.
Education and Expertise
Kenrick Dixon studied at Suffolk University, where he earned a Bachelor of Science (BS) in Computer Information Systems. His educational background equips him with strong technical skills and a deep understanding of information systems, which he applies in his professional roles.
Professional Experience
Kenrick Dixon has an extensive professional background in technical support and management. He previously worked at Care.com as Senior Manager Technology Support Services for five years in Waltham, MA. Before that, he spent several years at WilmerHale in various roles, including Deskside Support Manager, Workplace Supervisor, and Deskside Support Coordinator. His early career included roles at Operation P.E.A.C.E. Boston, Imagitas, Tetra Tech Industries, and the United States Marine Corps.