Michael Nguyen
About Michael Nguyen
Michael Nguyen is an IT Project Manager at Analysis Group in Los Angeles, California, with a background in system administration and user support.
Title and Role
Michael Nguyen currently holds the position of IT Project Manager at Analysis Group. He has been with the company since 2017, working in Los Angeles, California. In this role, he is responsible for leading various IT projects, managing a VMWare environment with over 200 virtual desktops, and implementing training programs for offshore support teams. Michael's tenure at Analysis Group highlights his commitment and expertise in IT project management.
Previous Experience
Prior to his current role, Michael Nguyen worked as a System Administrator at Gnomon School of Visual Effects from 2016 to 2017 in Hollywood, California. He also has experience as a User Support Specialist at MGH Institute of Health Professions, where he worked from 2014 to 2015 in Boston, Massachusetts. Before that, he was a Computer Support Specialist at The Cadmus Group from 2012 to 2013 in Waltham, Massachusetts. These various roles have provided Michael with a diverse background in IT support and administration.
Education and Degree
Michael Nguyen earned his Bachelor's degree in Information Systems Operations Management from Suffolk University. His educational journey spanned from 2008 to 2014, equipping him with the foundational knowledge and skills necessary for a career in IT project management and support.
Notable Projects and Implementations
Michael Nguyen has made significant contributions in his roles, including overseeing the migration of Exchange servers to Office 365, which enhanced the email infrastructure of his company. Additionally, he played a crucial role in implementing an emergency computer system during the Covid-19 office shutdown, ensuring that employees continued to have access to necessary tools and resources. Michael also acts as a liaison for training employees on audio/visual capabilities, thereby improving communication and presentation skills across the company.
Technical Skills and Expertise
Michael Nguyen is proficient in managing VMWare environments, specifically overseeing over 200 virtual desktops to ensure efficient operations. He has developed and applied training programs for an offshore support team located in Detroit, demonstrating his ability to lead and educate remote teams. His technical expertise extends to his role as a liaison for audio/visual training, showcasing his skills in improving organizational communication tools and software.