Patricia Riordan
About Patricia Riordan
Patricia Riordan is the Director of IT Services and Support at Analysis Group and Principal at PDR Technology Solutions, with a career spanning various roles in IT and product management.
Current Role at Analysis Group
Patricia Riordan serves as the Director of IT Services and Support at Analysis Group since 2021. Located in Boston, Massachusetts, she is responsible for overseeing IT support operations for a diverse user base spread across 14 global locations. Her role focuses on fostering cross-functional relationships and collaboration within the organization.
Principal at PDR Technology Solutions
Since 2019, Patricia Riordan has held the position of Principal at PDR Technology Solutions, based in New England. In this capacity, she leverages her extensive experience to provide consulting and technology solutions. Her work involves assisting clients in optimizing their IT infrastructure and aligning technology strategies with business objectives.
Past Experience at Johnson & Wales University
From 2012 to 2019, Patricia Riordan was the Director of Information Technology Service Management at Johnson & Wales University in Providence, Rhode Island. In this role, she managed IT service delivery and support, ensuring efficient and effective technological services for the university community.
Education and Background
Patricia Riordan earned a BS in Industrial Engineering and Operations Research from the University of Massachusetts Amherst. She has a robust engineering background, which supports her technical proficiency and analytical skills in the IT and services sectors.