Andrew Nih
About Andrew Nih
Andrew Nih serves as the Customer Success Lead at Anaplan, where he aligns customer feedback with internal teams to enhance renewal and enablement strategies. He has a background in business analysis and strategy development, having held various roles at SoCalGas and Southern California Edison.
Current Role at Anaplan
Andrew Nih serves as the Customer Success Lead at Anaplan, a position he has held since 2022. In this role, he aligns customer feedback with internal teams to implement renewal and enablement strategies. He is responsible for developing and executing scalable best practices and strategies aimed at enhancing client adoption and value creation.
Previous Experience at SoCalGas
Andrew Nih has held multiple positions at SoCalGas. He worked as a Senior Business Analyst from 2013 to 2016 and later transitioned to the role of Customer Programs Operations Supervisor from 2016 to 2020. He also served as the Strategy Business Development Manager for one year from 2021 to 2022. His roles involved analyzing business processes and developing strategies for operational efficiency.
Experience at Southern California Edison
Andrew Nih worked at Southern California Edison in various capacities. He began as a Regulatory Intern from 2009 to 2010, followed by a position as a Business Analyst from 2010 to 2013. His experience in these roles contributed to his expertise in regulatory policy and program implementation.
Education and Academic Background
Andrew Nih studied at the University of Southern California, where he earned a Bachelor of Science (B.S.) in Business Administration from 2007 to 2009. Prior to that, he attended UC Irvine from 2005 to 2007. His academic background provided a foundation for his career in business analysis and customer success.
Areas of Expertise
Andrew Nih specializes in several key areas, including financial planning and analysis, regulatory policy, portfolio management, program implementation, and client relationship management. His diverse skill set supports his current role in enhancing customer success and driving value for clients.