Anna James
About Anna James
Anna James is a Customer Success Field Operations Manager at Anaplan, where she has worked since 2016. She has a diverse background in management and operations, with previous roles at companies such as H&M, Hunter Boot Ltd, and Skechers.
Current Role at Anaplan
Anna James serves as the Customer Success Field Operations Manager at Anaplan, a position she has held since 2017. In this role, she is responsible for overseeing customer success initiatives and operations within the EMEA region. Additionally, she has been working at Anaplan as a Customer Success Resource EMEA since 2016, contributing to the company's efforts to enhance customer satisfaction and engagement.
Previous Experience at Anaplan
Anna James previously worked at Anaplan as an Office Manager in 2015 for a duration of 10 months. During her time in this role, she was based in San Francisco, California. Her experience at Anaplan has provided her with a strong foundation in customer success operations.
Professional Background
Anna James has a diverse professional background, having held various managerial and operational roles across multiple organizations. She worked as a Store Manager at H&M from 2005 to 2006 in Stockholm, Sweden, and at Mothercare from 2003 to 2005 in Hemel Hempstead, United Kingdom. Additionally, she served as an Account Manager at Transmedia Link from 2007 to 2010 in Royal Tunbridge Wells, Kent, United Kingdom.
Education and Training
Anna James attended Weald of Kent Grammar School For Girls from 1991 to 1996, completing her secondary education. She then pursued further studies at West Kent College from 1996 to 1998, where she gained additional qualifications that contributed to her career development.
Roles Prior to Current Position
Before her current role at Anaplan, Anna James held positions at various companies. She worked as a Personal Assistant to the Chief Financial Officer and Office Manager at Hunter Boot Ltd from 2012 to 2014 in Queensferry, Edinburgh, United Kingdom. Additionally, she was a Personal Assistant to a Medical Doctor at Skechers in 2011 for 9 months in Manhattan Beach, California.