Brianna Heikkila
About Brianna Heikkila
Brianna Heikkila is a Global GTM Program Manager specializing in Content Management and Tools at Anaplan, where she has worked since 2020. She has a diverse background in sales and customer service, with previous roles at Delta Air Lines, Southwestern Advantage, and Scheels.
Work at Anaplan
Brianna Heikkila has been serving as the Global GTM Program Manager for Content Management and Tools at Anaplan since 2020. In this role, she is based in Minneapolis, Minnesota, and has been instrumental in facilitating global webinars focused on Highspot enablement for both internal teams and partner communities. She has also implemented and mapped out the Highspot platform at Anaplan, enhancing the company's content management capabilities. Additionally, she publishes Anaplan's GTM newsletter, overseeing content collection, newsletter layout creation, and global team promotion.
Previous Employment Experience
Before joining Anaplan, Brianna Heikkila held various positions in different organizations. She worked as an Enterprise Development Representative at Anaplan from 2019 to 2020. Prior to that, she was employed at Delta Air Lines as a Ramp agent from 2018 to 2019. Her earlier roles include being a Sales Representative at Southwestern Advantage from 2015 to 2016, a Sales Associate at The Buckle, Inc. from 2014 to 2015, and a Sales Associate at Scheels from 2012 to 2013. Additionally, she worked as a Customer Service Specialist at Job Service North Dakota from 2017 to 2018 and served as a Resident Assistant at the University of North Dakota from 2011 to 2012.
Education and Expertise
Brianna Heikkila earned her Bachelor's degree in Psychology from the University of North Dakota, where she studied from 2010 to 2015. Her educational background provides her with a strong foundation in understanding human behavior, which is beneficial in her roles involving content management and team collaboration. Her expertise includes integrating targeted content with Salesforce (SFDC) and creating training enablement for users on Highspot, specifically for eLearning purposes.
Content Management Initiatives
In her current role at Anaplan, Brianna Heikkila manages a Slack channel dedicated to promoting new content on Highspot. She plays a key role in ensuring that both internal teams and partner communities are informed about the latest developments and resources available. Her efforts in content management and dissemination contribute to enhanced communication and collaboration within the organization.