Colin Shea
About Colin Shea
Colin Shea is a Senior Renewals Manager at Anaplan, where he has worked since 2022. He previously held positions at SmartBear Software, including Test Automation Solutions Advisor and Renewals Advisor, from 2018 to 2022.
Work at Anaplan
Colin Shea has been employed at Anaplan as a Senior Renewals Manager since 2022. In this role, he is responsible for managing customer renewals and ensuring client satisfaction. His position involves collaborating with various teams to optimize the renewal process and enhance customer engagement. Anaplan is known for its cloud-based planning platform, which supports businesses in making data-driven decisions.
Previous Experience at SmartBear Software
Colin Shea worked at SmartBear Software from 2018 to 2022, where he held two key positions. Initially, he served as a Test Automation Solutions Advisor, providing expertise in test automation solutions. He later transitioned to the role of Renewals Advisor, where he focused on customer renewals and retention strategies. His tenure at SmartBear Software spanned four years in the Greater Boston Area.
Education and Expertise
Colin Shea studied at Fitchburg State University, where he earned a degree in Behavioral Sciences. This educational background provides him with insights into human behavior, which can be beneficial in customer relations and management roles. His expertise in renewals and customer engagement is complemented by his academic foundation.
Career Progression
Colin Shea's career has shown a clear progression in the field of customer renewals and support. Starting at SmartBear Software, he gained valuable experience in test automation and customer retention. His transition to Anaplan as a Senior Renewals Manager marks a significant step in his career, reflecting his growth and development in the industry.