Crystal Zhao
About Crystal Zhao
Crystal Zhao is a Strategic Support Analyst at Anaplan, with a background in culinary arts and business administration. She holds an MBA from the University of Minnesota and has held various roles in the foodservice industry, including management and business analysis.
Current Role at Anaplan
Crystal Zhao currently holds the position of Hypercare: Strategic Support Analyst at Anaplan. She has been with the company since 2021, contributing to strategic support initiatives. Her role involves providing critical support to ensure optimal performance and user satisfaction with Anaplan's solutions. Based in Minneapolis, Minnesota, she has developed expertise in managing client relationships and addressing complex issues within the platform.
Education and Expertise
Crystal Zhao has a strong educational background in culinary arts and business management. She studied Culinary Arts/Chef Training at Johnson & Wales University, earning an Associate in Applied Science from 2005 to 2007. She furthered her education at the same institution, obtaining a Bachelor of Science in Foodservice Management from 2005 to 2009. Crystal also holds a Master of Business Administration (MBA) from the University of Minnesota, which she completed from 2020 to 2023.
Previous Experience at Vino Volo
Before joining Anaplan, Crystal Zhao worked at Vino Volo as General Manager and CTUIT Lead from 2013 to 2018. During her five years in this role, she operated in multiple locations, including Minneapolis, MN, Boston, MA, and Philadelphia, PA. Her responsibilities included managing daily operations and leading teams to enhance customer experiences in the food and beverage industry.
Professional Experience at The Fish Guys/Market House Meats
Crystal Zhao has held multiple roles at The Fish Guys/Market House Meats. She served as Foodservice Inside Sales from 2018 to 2019 and later transitioned to the position of Lead Business Analyst and Process Improvement Manager from 2019 to 2021. In these roles, she focused on sales strategies and process enhancements to improve operational efficiency within the organization.
High School Education
Crystal Zhao completed her high school education at the South Carolina Governor's School for Science & Mathematics, where she earned her High School Diploma from 2003 to 2005. This institution is known for its rigorous academic programs, which laid a strong foundation for her future studies in culinary arts and business.