Dagmar Paulo

Dagmar Paulo

Emea Field Operations Manager Professional Services Operations @ Anaplan

About Dagmar Paulo

Dagmar Paulo serves as the EMEA Field Operations Manager for Professional Services Operations at Anaplan, where she has worked since 2018. With a background in project management and strong stakeholder relationships, she has previously held roles at several companies, including Hemmersbach GmbH & Co. KG, JSP, Corel Corporation, and Commvault.

Current Role at Anaplan

Dagmar Paulo serves as the EMEA Field Operations Manager for Professional Services Operations at Anaplan. She has held this position since 2018, contributing to the company's operational strategies in Maidenhead, England. In her role, she focuses on enhancing team capabilities and achieving successful quarter-end results. Dagmar also organizes and coordinates Customer Success conferences, where she presents to foster strong relationships across trading regions.

Previous Experience in Professional Services

Prior to joining Anaplan, Dagmar Paulo accumulated extensive experience in various roles across different organizations. She worked at Commvault as EMEA Commercial and Sales Operations from 2014 to 2018. Before that, she served as German-speaking Sales Operations at JSP for nine months in 2014. Her earlier experience includes a role as EMEA Sales Coordinator at Corel Corporation from 2012 to 2013 and as an IT Project Administrator at Hemmersbach GmbH & Co. KG in 2012.

Project Management Expertise

Dagmar Paulo led the project management of Ironclad, a tool designed to improve contract management and signature processes. She was responsible for its global implementation within the Customer Success Department. This initiative highlights her ability to manage complex projects and collaborate effectively with various teams.

Education and Qualifications

Dagmar Paulo has a diverse educational background. She studied at the School of Pedagogy in Karlovy Vary, Czech Republic, where she earned a qualification as a School Teacher for languages and speech therapy from 1985 to 1989. Additionally, she attended CDI Private Academy in Munich, Germany, achieving the status of IT Specialist for Application Development from 2000 to 2003.

Stakeholder Engagement and Collaboration

Dagmar Paulo has established strong relationships with various internal and external stakeholders, including teams in Finance, Legal, Order Management, Renewal, Deal Desk, and Anaplan certified partners. She organizes EMEA User groups to promote collaboration and knowledge sharing among partners, customers, and Anaplan employees, demonstrating her commitment to fostering a cooperative environment.

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