Daniel Cruz, MBA
About Daniel Cruz, MBA
Daniel Cruz, MBA, serves as a Customer Success Business Partner (Enterprise) at Anaplan, where he has worked since 2022. He holds a Bachelor of Science in Business Administration-Marketing and a Master of Business Administration from Chapman University and Pepperdine Graziadio Business School, respectively.
Work at Anaplan
Daniel Cruz serves as a Customer Success Business Partner (Enterprise) at Anaplan, a position he has held since 2022. Based in Miami, Florida, he operates in a remote capacity. In this role, he manages a portfolio of enterprise-level financial and business services customers. His responsibilities include collaborating with internal and external stakeholders, such as account executives and solution architects, to enhance customer satisfaction and loyalty. He has successfully increased customer renewal rates, referrals, and upsell opportunities during his tenure.
Previous Experience
Before joining Anaplan, Daniel Cruz worked at BigPanda as a Strategic Marketing Consultant for the E2B Project in 2021. He held this position for three months while based remotely in Mountain View, California. Prior to that, he was an Account Executive at Verbit.ai from 2021 to 2022, where he worked for 11 months in New York, New York. He also spent three years at QLess, Inc. as an Account Executive from 2018 to 2021 and as a Business Development Representative from 2017 to 2018. His early career included a role as a Business Development and Sales Associate at Fandeavor.com from 2014 to 2016 in Dallas, Texas.
Education and Expertise
Daniel Cruz holds a Master of Business Administration (MBA) from Pepperdine Graziadio Business School, where he studied General Management. He also earned a Bachelor of Science (BS) in Business Administration with a focus on Marketing and a minor in Economics from Chapman University. His educational background supports his expertise in customer success, business development, and strategic marketing.
Recognition and Feedback
In his role at Anaplan, Daniel Cruz has received multiple positive feedback and recognition from customers and colleagues. His contributions to increasing customer satisfaction and loyalty have been acknowledged, reflecting his effectiveness in managing customer relationships and driving business success.