Denyse Ng
About Denyse Ng
Denyse Ng serves as the Principal Renewal Manager for APAC at Anaplan, bringing over a decade of experience in sales and operational roles across various industries. She is known for her strategic mindset, attention to detail, and strong passion for client management.
Current Role at Anaplan
Denyse Ng serves as the Principal Renewal Manager for the APAC region at Anaplan. She has held this position since 2023. In her role, she focuses on managing client renewals and ensuring customer satisfaction across the region. Her extensive experience in sales and operational roles contributes to her strategic approach in this position.
Previous Experience in Sales and Management
Denyse Ng has over a decade of experience in various sales and operational roles. She worked at Anaplan as a Senior Renewal Manager from 2022 to 2023 and as a Renewal Manager from 2019 to 2022. Prior to Anaplan, she held positions at Dimension Data, including Manager of Customer Care (Renewals) and Client Manager for Services Sales. Her career also includes roles at NTT Singapore and JOS, where she focused on business development and account management.
Education and Professional Development
Denyse Ng studied at the Management Development Institute of Singapore, where she obtained a Diploma in Mass Communication from 2004 to 2006. She furthered her education in Marketing Communications, achieving a Professional Certificate from 2003 to 2004. This educational background supports her expertise in client management and sales strategies.
Background in Customer Care
Denyse Ng has a strong background in customer care, having worked in various roles focused on client engagement and satisfaction. At Dimension Data, she served as Customer Engagement Manager and Team Lead for Customer Care (Renewals) from 2008 to 2012. Her commitment to achieving total customer satisfaction is a key aspect of her professional philosophy.
Early Career and Skills
Denyse Ng began her career as an International Flight Attendant with Singapore Airlines from 1995 to 1998. This role developed her skills in customer service and communication. She later transitioned to the media industry, working as a Sales Coordinator and Media Planning Executive at Clear Channel Singapore. Her diverse experiences have equipped her with strong organizational skills and attention to detail.