Fiona Gill
About Fiona Gill
Fiona Gill is a member of the Anaplan Extended Leadership Team and serves as Vice President of Customer Success and Professional Services for the Americas. With over 20 years of experience in technology and client service, she is known for her engaging communication style and ability to develop authentic relationships with global business partners.
Current Role at Anaplan
Fiona Gill is a member of the Anaplan Extended Leadership Team, a position she has held since 2023. In addition to this role, she serves as the Vice President of Customer Success and Professional Services for the Americas, a position she has occupied since 2021. In her current roles, she focuses on client engagement and operational strategy, ensuring that Anaplan's services align with client needs and organizational goals.
Professional Experience
Fiona Gill has over 20 years of experience in technology and client service. She has held various leadership positions at notable companies. At ADP, she worked as Vice President of HCM Service from 2017 to 2021 and as Vice President of Client Success from 2015 to 2017. She also served as the Corporate Social Responsibility and Local Engagement Executive Sponsor at ADP from 2019 to 2021. Her experience at Performics includes roles such as Senior Account Director and Vice President of Client Services.
Educational Background
Fiona Gill studied at Knox College, where she earned a Bachelor of Arts degree in Economics. She furthered her education at the University of Chicago, where she pursued a Professional Certificate in Strategic Financial Management from 2023 to 2024. This educational background supports her extensive experience in client services and business strategy.
Leadership and Communication Skills
Fiona Gill is recognized for her engaging communication style, which resonates with clients and motivates teams. She excels at educating clients and presenting innovative solutions to complex challenges. Her leadership approach involves initiating strategic plans that align with organizational values and priorities, demonstrating her forward-thinking mindset in business and operations strategy.
Previous Roles and Contributions
Prior to her current roles, Fiona Gill held several significant positions. She was the Vice President of Global Client Services at Kenshoo from 2012 to 2015 and served as Director of Client Services at Analytic Innovations from 2000 to 2005. Her roles at Performics included Group Account Director and Vice President of Client Services. These positions contributed to her development of authentic relationships with global business partners.