Fouad A.
About Fouad A.
Fouad A. serves as the Regional Vice President of Customer Success at Anaplan, a position he has held since 2021 in Paris, France. He has a strong educational background in telecommunications engineering and leadership, complemented by extensive experience in project management and customer success roles at notable companies such as SAP and Cartesis.
Work at Anaplan
Fouad A. has been serving as the Regional Vice President of Customer Success at Anaplan since 2021. In this role, he is responsible for overseeing customer success initiatives in the Paris region. Prior to this position, he worked as a Customer Success Director at Anaplan for eight years, starting in 2016. His extensive experience in customer success management contributes to the company's goals of enhancing client satisfaction and driving product adoption.
Education and Expertise
Fouad A. holds a Diplôme d'ingénieur in Ingénierie des télécommunications from Ecole nationale supérieure de l'Electronique et de ses Applications, which he obtained from 2001 to 2004. He furthered his education at MIT Sloan School of Management, where he completed several specialized courses, including Leadership in an Exponentially Changing World and Corporate Innovation. Additionally, he has a Baccalauréat scientifique from Lycée saint-laurent and a certification in Initiation au Bilan Carbone from Institut de Formation Carbone.
Previous Experience at SAP
Fouad A. has significant experience at SAP, where he worked for a total of seven years. He served as a Senior Project Manager from 2008 to 2014, managing various projects. Following this role, he transitioned to a Senior Sales Specialist position for Cloud Solutions, which he held for one year in 2015. His tenure at SAP equipped him with valuable skills in project management and sales within the technology sector.
Career at Cartesis
Before joining SAP, Fouad A. worked at Cartesis as a Senior Support Consultant from 2006 to 2008. In this role, he provided support and solutions to clients, enhancing their experience with the company's products. This position contributed to his understanding of customer needs and the importance of effective support in technology-driven environments.