François Le Roux
About François Le Roux
François Le Roux is a Customer Success Business Partner at Anaplan, where he has worked since 2022. He has a background in software engineering and product ownership, with previous roles at FuturMaster spanning nearly two decades.
Work at Anaplan
François Le Roux has been serving as a Customer Success Business Partner at Anaplan since 2022. In this role, he focuses on ensuring customer satisfaction and success with Anaplan's solutions. His position is based in Ville de Paris, Île-de-France, France. Le Roux's responsibilities include collaborating with clients to optimize their use of Anaplan's platform and addressing any challenges they may encounter.
Previous Experience at FuturMaster
Before joining Anaplan, François Le Roux worked at FuturMaster for a total of 17 years. He held the position of Product Owner from 2019 to 2022, where he was responsible for overseeing product development and aligning it with customer needs. Prior to that, he worked as a Software Engineer from 2005 to 2019, contributing to various software projects and enhancing the company's technological capabilities.
Education and Expertise
François Le Roux has a solid educational background in computer science. He studied at BTS Informatique Industrielle from 1997 to 1999, where he earned a BTS degree. He furthered his education at ISAIP (Institut Supérieur d’Action International et de Production), achieving a Master's degree in Ingénierie logicielle from 1999 to 2001. This academic foundation has equipped him with the skills necessary for his roles in software engineering and customer success.
Professional Background
François Le Roux's professional journey spans over two decades in the technology sector. His career began as a Software Engineer at FuturMaster, where he spent 14 years developing software solutions. He transitioned to the role of Product Owner, focusing on product management and customer engagement. His current role at Anaplan builds on this extensive experience, emphasizing customer success and relationship management.