Hyune Hand
About Hyune Hand
Hyune Hand serves as the Chief Customer Officer at Anaplan, bringing extensive experience in M&A acquisition strategy and integration. With a career spanning multiple leadership roles across various companies, he has a proven track record in transforming underperforming assets into growth businesses.
Work at Anaplan
Hyune Hand serves as the Chief Customer Officer at Anaplan, a role he has held since 2024. In this position, he focuses on enhancing customer engagement and satisfaction, leveraging his extensive background in customer relations and business strategy. His expertise in transforming customer experiences aligns with Anaplan's commitment to delivering value to its clients.
Previous Experience in Leadership Roles
Hyune Hand has held several significant leadership positions prior to joining Anaplan. He was the Chief Executive Officer at Agility Recovery Solutions from 2016 to 2019, where he directed company operations and strategy. He also served as SVP of Customer Engagement at Neustar, Inc. from 2019 to 2022, focusing on customer relationship management. His tenure at Dun and Bradstreet included various roles, such as VP of Global Alliance and Third Party Strategic Channels and President of Hoover's.
Education and Expertise
Hyune Hand studied Business Administration at Grove City College, where he earned a Bachelor of Arts degree from 1989 to 1993. He furthered his education at Columbia University, focusing on Management, Marketing, and Related Support Services. His academic background supports his extensive experience in M&A acquisition strategy, integration, and product lifecycle management.
Background in Sales and Marketing
Hyune Hand has a strong background in sales and marketing, having served as President of Sales & Marketing and Chief of Staff at Park Place Technologies from 2022 to 2024. His experience also includes a role as EVP and General Manager of Small Medium Business Solutions at Wolters Kluwer. His ability to turn around underperforming assets into growth businesses is a key aspect of his professional history.
Skills in Talent Acquisition and Leadership Development
Hyune Hand possesses skills in talent acquisition and leadership development, emphasizing the importance of building strong teams characterized by skill and character. His approach to creating a winning culture within organizations has been a consistent theme throughout his career, contributing to successful business outcomes.