Irene Grace Danos
About Irene Grace Danos
Irene Grace Danos is a Customer Success Business Partner at Anaplan, where she has worked since 2022. She has held various roles in customer success and management across multiple companies, including Deltek and BuyerLink.
Current Role at Anaplan
Irene Grace Danos serves as a Customer Success Business Partner at Anaplan, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and success by leveraging Anaplan's platform to meet client needs. Her responsibilities include collaborating with clients to optimize their use of Anaplan's solutions and driving engagement to enhance customer experiences.
Previous Experience in Customer Success
Prior to her current role, Irene worked at Deltek as a Customer Success Manager from 2020 to 2022. In this capacity, she managed client relationships and worked to improve customer satisfaction. She also held positions at BuyerLink as a Team Leader and Regional Account Manager from 2018 to 2020, where she oversaw account management and team operations.
Education in Development Communication
Irene Grace Danos earned her Bachelor of Science degree in Development Communication from the University of the Philippines Los Baños. She attended the university from 2011 to 2016, completing her studies over a five-year period. This educational background provided her with skills relevant to communication and client engagement.
Early Career and Roles
Irene's early career included various roles that contributed to her expertise in customer service and management. She worked as a Customer Service Representative at Conduit Global in 2016 and held a position as a Chart Retrieval Specialist at MicroSourcing for four months in 2016. Additionally, she briefly served as an Assistant Manager in Inside Sales at Wrench, Inc. in 2020.
Research and Development Experience
In 2014, Irene worked as a Research and Development Associate at Fauna & Flora International for four months. This role involved contributing to research initiatives, further enhancing her analytical and project management skills.