Jenny Peng
About Jenny Peng
Jenny Peng is a Principal Program Manager in Portfolio Operations at Anaplan, where she manages strategic projects and communicates updates to leadership teams. She has a strong background in program management and holds multiple degrees from California Polytechnic State University-San Luis Obispo.
Work at Anaplan
Jenny Peng has held multiple roles at Anaplan since joining the company. She started as a Business Analyst in the Sales and Customer Success Rotation Program from 2015 to 2016. She then progressed to Senior Program Manager, Engineering, from 2017 to 2020, where she managed engineering projects. Following this, she served as Principal Program Manager for Product and Business Operations from 2020 to 2021. Currently, she is the Principal Program Manager for Portfolio Operations, a position she has held since 2021. In her roles, she has implemented initiatives to improve product velocity and delivery and has led the development of the HyperCare customer care program.
Education and Expertise
Jenny Peng studied at California Polytechnic State University-San Luis Obispo, where she earned a Bachelor of Science in Food Science from 2009 to 2013. She continued her education at the same institution, obtaining a Master's Degree in Dairy Products Technology from 2013 to 2014. She further pursued her academic career by completing a Master of Business Administration (M.B.A.) from 2014 to 2015. Her educational background provides her with a strong foundation in both technical and business aspects relevant to her roles.
Background
Before joining Anaplan, Jenny Peng worked as a Quality Execution Intern at Leprino Foods for two months in 2014. This early experience in the food industry contributed to her expertise in quality management and operational processes. Her career at Anaplan has spanned several years and various roles, allowing her to develop a comprehensive understanding of program management and operations.
Achievements
Throughout her tenure at Anaplan, Jenny Peng has led significant initiatives, including the development and launch of HyperCare, a premium customer care program that continues to provide value to clients. She manages strategic projects that involve measuring and tracking engineering OKRs and creating a portfolio intake process in collaboration with executive leadership. Her contributions have been integral to enhancing operational efficiency and customer satisfaction within the organization.