Joanna M.
About Joanna M.
Joanna M. is a Product Manager at Anaplan, recognized for delivering a proof of concept for AI/ML and significantly increasing user engagement metrics. She has a background in Creative Writing and extensive experience in product management, having previously worked at Investors in People and the University of Kent.
Work at Anaplan
Joanna M. has been serving as a Product Manager at Anaplan since 2020. In her role, she has successfully delivered a working proof of concept for AI/ML, which was demonstrated live to the entire organization in February 2024. Joanna has also defined the vision and strategy for Collaboration, presenting it to senior leadership, including the Chief Product Officer and the Global SVP of Engineering. Her efforts have led to significant increases in user engagement, including a 1136% rise in notification activity from unique users.
Previous Experience
Before joining Anaplan, Joanna worked as an Associate Product Manager at Investors in People from 2017 to 2020. During her tenure, she contributed to various product initiatives. She also held the position of Content Editor at News4Media for one month in 2017. Earlier in her career, she worked as a Postgraduate Administration Assistant at the University of Kent's School of English from 2015 to 2016.
Education and Expertise
Joanna M. earned her Master of Arts (MA) in Creative Writing from the University of Kent, studying there from 2014 to 2015. She also holds a Bachelor of Arts (BA) in English and American Literature with Creative Writing from the same institution, which she completed from 2011 to 2014. Additionally, she studied at Kendrick School, where she achieved A-levels in subjects including English Literature and Mathematics from 2008 to 2010.
Achievements in User Engagement
Joanna has demonstrated a strong ability to enhance user engagement through her initiatives. She increased the mobile app's monthly active users by 224% within a year and built a system for Product Operations that routinely notifies approximately 900,000 users about planned downtimes. Her work has significantly impacted user interaction and satisfaction.
Leadership and Strategic Contributions
Joanna has played a key role in strategic initiatives, including leading a customer workshop in Paris for a major cosmetics industry leader, which influenced an $800k net new annual contract value expansion. She has also presented business cases for new initiatives to the Chief Product Officer, showcasing her leadership and strategic planning capabilities.