Johnny Chng, Ca, Fcca
About Johnny Chng, Ca, Fcca
Johnny Chng is a Customer Success Business Partner at Anaplan, specializing in building customer relationships and supporting digital transformation initiatives. He has a diverse background in finance and customer success, with previous roles at companies such as EY, Deutsche Bank, and Visa.
Current Role at Anaplan
Johnny Chng serves as a Customer Success Business Partner in the Customer Success department at Anaplan since 2023. In this role, he focuses on building and maintaining multi-level customer stakeholder relationships, ensuring customer health, and driving account expansion. His expertise lies in leveraging Anaplan's capabilities to support digital transformation initiatives for clients, enhancing their business planning processes.
Previous Experience
Before joining Anaplan, Johnny Chng held various positions in notable companies. He worked as a Customer Success Engineer at Anaplan from 2021 to 2023. His earlier roles include positions at Deutsche Bank as an Assistant Analyst and at EY as an Audit Assistant. He also served as a Financial Analyst at Visa and Kennametal, and as an Assistant Vice President at Sumitomo Mitsui Banking Corporation.
Education and Qualifications
Johnny Chng has a strong educational background in accounting and business. He achieved a Master of Science in Professional Accountancy from the University of London and a Global MBA with a major in Digital Business and Innovation from ESSEC Business School. He also holds an Advanced Diploma in Management Accounting from CIMA and has completed an Advanced Diploma in Python Programming and Machine Learning at Singapore Management University.
Certifications and Skills
Johnny has achieved Anaplan Level 1, 2, and 3 Model Building certifications, showcasing his advanced expertise in the Anaplan platform. He specializes in utilizing a logical approach to information systems, effectively connecting disparate data points to provide comprehensive insights. Additionally, he assists in incident management by conducting root cause analysis and troubleshooting technical issues.
Professional Development
Throughout his career, Johnny Chng has engaged in various roles that have contributed to his professional development. He has worked as an MBA Consultant at Accor and as a Digital Marketing Vocational Trainee at Avado. His diverse experiences across different sectors have equipped him with a broad skill set applicable to customer success and financial analysis.