Jordan Kinnick
About Jordan Kinnick
Jordan Kinnick is a Customer Success Business Partner at Anaplan, specializing in the Life Sciences and Manufacturing sectors. With over eight years of experience in financial analysis and data modeling, he has received recognition for his leadership and customer satisfaction efforts.
Work at Anaplan
Jordan Kinnick serves as a Customer Success Business Partner at Anaplan, a role he has held since 2022. In this position, he acts as a strategic partner to some of Anaplan's most significant customers, particularly in the Life Sciences and Manufacturing sectors. His responsibilities include developing and executing customer success plans that demonstrate the value of investments in Anaplan. Kinnick collaborates closely with alliance partners, sales teams, product specialists, and other internal teams to enhance overall customer satisfaction.
Education and Expertise
Jordan Kinnick studied at the Coles College of Business at Kennesaw State University, where he earned a Bachelor of Business Administration (B.B.A.) in Finance and Accounting from 2006 to 2010. He has over eight years of experience in financial analysis, data modeling, and forecasting across various industries. His educational background and extensive experience contribute to his expertise in customer success and financial management.
Professional Background
Before joining Anaplan, Jordan Kinnick held several positions in financial analysis. He worked as a Staff Accountant at Infor from 2011 to 2013, followed by a role as a Financial Analyst at DeKalb Medical from 2013 to 2014. He further developed his skills as a Financial Analyst and Anaplan Admin at Mission Rock Residential, LLC from 2019 to 2021, and as a Senior Financial Analyst at Century Communities, Inc. from 2016 to 2017. His career also includes a position as a Financial Analyst at Commercial Cleaning Systems from 2017 to 2019.
Achievements
Jordan Kinnick has been recognized for his contributions to customer success at Anaplan. In FY24, he received the Global Customer Success Business Partner (CSBP) of the Year award and the Global CSBP Rookie of the Year award. These accolades reflect his high-impact leadership and commitment to customer satisfaction, underscoring his effectiveness in his role.