Julio Deak Harada
About Julio Deak Harada
Julio Deak Harada is a Senior L3 Support Analyst currently working at Anaplan, where he has been employed since 2021. He has a background in technical and product support roles across various companies, including IBM and HCL Technologies, and holds a Bachelor of Computer Science and Technology from the University of Sydney.
Current Role at Anaplan
Julio Deak Harada currently holds the position of Senior L3 Support Analyst at Anaplan. He has been in this role since 2021, contributing to the company's support operations for three years. In addition to his senior position, he has also served as an L3 Support Analyst at Anaplan since 2018, accumulating a total of six years of experience within the organization.
Previous Experience at Anaplan
Prior to his current position, Julio worked at Anaplan as a Product Support Analyst in 2018 for a duration of seven months. This role allowed him to develop his skills in product support and customer service within the tech industry while based in Tokyo, Japan.
Experience at Nomura Research Institute
Julio Deak Harada worked at Nomura Research Institute for a brief period in 2017, serving in project management for three months in Tokyo, Japan. This experience contributed to his understanding of project dynamics and operational management in a research environment.
Technical Analyst Roles at IBM and HCL Technologies
Julio has held technical analyst positions at both IBM and HCL Technologies. He worked at IBM from 2015 to 2016 as a Technical Analyst for the Asian Pacific Region, based in Sydney, Australia. Following this, he joined HCL Technologies as a Technical Analyst for the same region from 2016 to 2017, further enhancing his technical expertise and support capabilities.
Education and Academic Background
Julio Deak Harada studied at the University of Sydney, where he earned a Bachelor of Computer Science and Technology. This academic foundation has equipped him with essential skills and knowledge applicable to his roles in technical support and analysis.