Lee Rocchio
About Lee Rocchio
Lee Rocchio serves as the Senior Manager of Customer Care at Anaplan and has held various roles at Best Buy for over 15 years, including Experience Design Manager and Deputy of Internal Affairs.
Work at Anaplan
Lee Rocchio has been employed at Anaplan since 2017, holding the position of Senior Manager of Customer Care. In this role, he is responsible for overseeing customer service operations and ensuring customer satisfaction. His tenure at Anaplan spans over seven years, during which he has contributed to the company's customer care strategies in Minneapolis.
Experience at Best Buy
Lee Rocchio has a long-standing career at Best Buy, where he has held multiple roles since 2004. He currently serves as Experience Design Manager, a position he has held since 2009. Additionally, he has been the Deputy of Internal Affairs for 20 years and has worked as a Field Marshal since 2007. His diverse experience at Best Buy encompasses various aspects of customer experience and internal operations.
Previous Role at Geek Squad
Before his current positions, Lee Rocchio worked at Geek Squad as a Field Marshal from 2007 to 2009. In this role, he was involved in managing service operations and enhancing customer interactions. His experience at Geek Squad contributed to his skill set in customer care and service management.
Career Timeline
Lee Rocchio's career reflects a strong commitment to customer service and operational management. He began his journey at Best Buy in 2004 and has progressively taken on various roles, demonstrating longevity and adaptability within the company. His experience spans over 20 years at Best Buy and includes significant contributions to customer care at Anaplan since 2017.