Manny Cabrera
About Manny Cabrera
Manny Cabrera is a Senior IT Systems Engineer at Anaplan, known for designing and implementing asset lifecycle management processes and managing IT operations for remote offices. He has a background in computer and information sciences and has held various technical support roles at Geek Squad before joining Anaplan in 2018.
Work at Anaplan
Manny Cabrera has been employed at Anaplan as a Senior IT Systems Engineer since 2018. In this role, he has led efforts to integrate internal tools into Anaplan's Identity Provider (IdP) system, which includes the integration of new SaaS applications and directory systems. He has also automated the data import process from the Human Resource Information System (HRIS), specifically Workday, to facilitate role-based access control and application assignments. His responsibilities encompass managing IT operations and ensuring compliance with various standards.
Education and Expertise
Manny Cabrera studied at City Tech, CUNY, where he focused on Computer and Information Sciences. He also attended the High School of Art and Design, where he studied Cartooning and Animation, earning his high school diploma. His educational background provides a foundation for his technical expertise in IT systems engineering and asset management.
Background in IT Support
Prior to his current role at Anaplan, Manny Cabrera worked at Geek Squad in various capacities. He served as a Remote Technical Support Agent from 2014 to 2016 in New York City, followed by a position as a Corporate Remote Desktop Support Technician from 2016 to 2018 in the Greater Minneapolis-St. Paul Area. He also worked as an Advanced Computer Repair Technician for one year in New York City. His experiences at Geek Squad equipped him with skills in technical support and customer service.
Achievements in IT Systems Engineering
Manny Cabrera has designed and implemented an asset lifecycle management process that includes automated notifications for device compliance. He has built ServiceNow modules for internal ticket tracking, metrics reporting, and software asset management. Additionally, he has conducted internal training for teams on incident management, enhancing operational efficiency within his organization.
Compliance and Auditing Experience
Manny Cabrera has participated in various audits, including SOC 2, ISO 27001, and GDPR. His involvement in these audits demonstrates his commitment to maintaining IT data standards and ensuring compliance with industry regulations. This experience is crucial for organizations that prioritize data security and regulatory adherence.