Michelina Vitello
About Michelina Vitello
Michelina Vitello serves as the Director of Platform Service Management at Anaplan, where she has worked since 2023. She holds a Bachelor of Science from Youngstown State University and an MBA from St Mary’s University, Twickenham, and has extensive experience in service management and programme governance.
Current Role at Anaplan
Michelina Vitello currently serves as the Director of Platform Service Management at Anaplan, a position she has held since 2023. In this role, she is responsible for overseeing platform service operations and ensuring alignment between technology and business objectives. Her experience in service management and process implementation supports her leadership in this capacity.
Previous Experience at Anaplan
Prior to her current role, Michelina worked at Anaplan as a Principal Service Manager from 2022 to 2023. During this time, she focused on enhancing service delivery and operational efficiency within the organization. Her contributions helped streamline processes and improve service management practices.
Professional Background
Michelina has a diverse professional background, having held various roles in service management and business support. She worked at Royal London as a Service Manager from 2019 to 2022, where she addressed compliance and governance issues. Additionally, she served as a Sales Manager at New York & Company from 2007 to 2010 and as a Business Support Analyst at M&G Investments from 2010 to 2014.
Education and Qualifications
Michelina Vitello holds a Bachelor of Science degree from Youngstown State University and a Master of Business Administration from St Mary’s University, Twickenham. Her educational background provides her with a strong foundation in business principles and management practices, which she applies in her professional roles.
Skills and Expertise
Michelina is adept at identifying process inefficiencies and implementing targeted solutions. She possesses extensive experience in relationship management, which she considers vital for her work. Her ability to thrive in high-pressure environments and her focus on meeting targets contribute to her effectiveness as a leader in service management.