Mistc Eoin Shaughnessy
About Mistc Eoin Shaughnessy
Eoin Shaughnessy is a Content Specialist at Anaplan in San Francisco, California, with a background in communication and writing. He has extensive experience in content management and technical writing, having worked in various roles across the United Kingdom and Ireland.
Work at Anaplan
Eoin Shaughnessy has been employed at Anaplan as a Content Specialist since 2018. In this role, he is responsible for creating and managing various content types, including UI text and release notes. His work involves engaging in information architecture and making updates to online help systems. Eoin also provides localization support, ensuring that content meets the needs of diverse user groups. His position is based in San Francisco, California, where he has contributed to the company's content strategy for six years.
Education and Expertise
Eoin Shaughnessy holds a Master's degree in Communication from the University of Limerick, which he completed in 2015. Prior to that, he earned a Master's in Writing from NUI Galway in 2008 and a Bachelor's degree in English and Philosophy from the same institution in 2006. His educational background equips him with strong communication skills and a solid foundation in writing. Eoin has expertise in managing content management systems, specifically MadCap Flare and Kentico Cloud, and utilizes Confluence for content organization and management.
Professional Background
Eoin Shaughnessy has a diverse professional background in content creation and technical writing. He began his career as a Retail Operative at Penneys in 2008. He transitioned to technical writing roles, including positions at Iris Software as an Associate Technical Author and at Growth Engineering Ltd as a Technical Writer. Eoin also served as an Editorial Assistant at NUI Galway in 2013. His experience spans multiple industries and roles, contributing to his comprehensive skill set in content development.
Technical Skills
Eoin Shaughnessy possesses a range of technical skills relevant to his role as a Content Specialist. He is proficient in using content management systems such as MadCap Flare and Kentico Cloud, which are essential for organizing and managing content effectively. Eoin also utilizes Confluence for collaboration and documentation purposes. His expertise extends to creating and managing UI text, release notes, and engaging in information architecture, which enhances user experience and accessibility.