Mudrika Dhanda
About Mudrika Dhanda
Mudrika Dhanda is a Senior Strategic Analyst at Anaplan, specializing in customer success and technical account management. With over seven years of experience in the IT industry, she is recognized for her collaboration skills and ability to simplify complex technical queries.
Current Role at Anaplan
Mudrika Dhanda serves as a Senior Strategic Analyst in the Hypercare department, focusing on Customer Success at Anaplan. She has been in this role since 2023, working in a hybrid capacity from London, England. In her current position, she is recognized for her exceptional collaboration skills, contributing effectively both as part of a team and as an individual.
Previous Experience at Anaplan
Before her current role, Mudrika Dhanda worked at Anaplan as a Senior Product Support Analyst from 2022 to 2023. During this time, she operated remotely from London, England. Prior to that, she held the position of Product Support Analyst at Anaplan from 2019 to 2022, also working remotely from Maidenhead, England.
Education and Expertise
Mudrika Dhanda holds a Master's degree in Data Science and Analytics with Distinction from Royal Holloway, University of London, which she completed from 2017 to 2019. She also earned a Bachelor of Technology (BTech) in Computer Science from BABU BANARASI DAS INSTITUTE OF TECHNOLOGY AND MANAGEMENT, where she studied from 2011 to 2015.
Professional Background
Mudrika Dhanda has over 7 years of experience in the IT industry, specializing in customer success and technical account management. Her career includes roles such as Data Analyst at Urban Science from 2018 to 2019, System Analyst at Accenture for 2 months in 2016, and Implementation Analyst at Tata Consultancy Services Limited from 2016 to 2017. Additionally, she completed an internship at Microsoft in 2015.
Skills and Recognition
Mudrika Dhanda is known for her ability to simplify complex technical queries, making them accessible to customers with varying levels of technical expertise. Her collaboration skills have been recognized in both team environments and individual contributions, highlighting her effectiveness in customer-facing roles.