Paul Anthony Zapanta
About Paul Anthony Zapanta
Paul Anthony Zapanta is an Order Management Specialist at Anaplan, where he has worked remotely since 2023. He has extensive experience in order management and customer service, having held various roles in companies such as TSA Group and TeleTech in the Philippines.
Work at Anaplan
Paul Anthony Zapanta has been employed at Anaplan as an Order Management Specialist since 2023. He works remotely from the Philippines and has been in this role for one year. His responsibilities likely include managing order processes and ensuring customer satisfaction through effective order management practices.
Previous Employment Experience
Prior to joining Anaplan, Zapanta held various positions in the order management and customer service sectors. He worked at TSA Group - Australia as an Order Management Officer for three months in 2014 and later served as a Customer Service Team Lead from 2016 to 2020. His experience also includes roles at TeleTech Philippines, where he worked as an Order Management Officer and Escalation Support from 2011 to 2014. Additionally, he was a Quality Assurance Specialist at HCLTech from 2022 to 2023 and served as a Senior Order Management Specialist from 2020 to 2022.
Education and Expertise
Paul Anthony Zapanta earned a Bachelor of Science in Computer Science from Don Honorio Ventura Technological State University, completing his studies from 2006 to 2009. His educational background in Information Technology provides a foundation for his roles in order management and customer service, equipping him with relevant technical skills and knowledge.