Tahmina Afroz
About Tahmina Afroz
Tahmina Afroz is a Customer Success Business Partner at Anaplan, with a background in process improvement and quality management across various industries. She has held multiple roles in organizations such as Coinberry, Optimus SBR, and General Mills, and has a degree in Chemical Engineering from the University of Toronto.
Work at Anaplan
Tahmina Afroz currently serves as a Customer Success Business Partner at Anaplan, a role she has held since 2022. In this position, she focuses on enhancing customer experiences and ensuring successful outcomes for clients. Her responsibilities include analyzing client needs and providing solutions that align with Anaplan's offerings. This role allows her to leverage her extensive background in process improvement and customer service.
Previous Experience in Customer Success and Process Improvement
Prior to her current role, Tahmina Afroz worked at Coinberry as a Senior Process Improvement Consultant for two months in 2021. She also held various positions at Optimus SBR, including Manager of the Financial Services Group and Senior Associate, both in 2021. These roles involved analyzing business processes and implementing improvements to enhance operational efficiency.
Education and Expertise
Tahmina Afroz earned a Bachelor of Applied Science in Chemical Engineering from the University of Toronto, where she studied from 2002 to 2006. Her educational background provides her with a strong foundation in analytical thinking and problem-solving. She is skilled in analyzing complex business problems and effectively communicating outcomes to stakeholders.
Background in Quality and Continuous Improvement
Tahmina has significant experience in quality management and continuous improvement. She worked at Jarden Consumer Solutions and Newell Brands as a Senior Manager, focusing on quality, continuous improvement, and consumer services. Her tenure at General Mills included roles as a Product Manager and Quality Engineer, where she contributed to quality assurance and regulatory operations.
Commitment to Diversity and Inclusion
Tahmina Afroz is recognized for her commitment to fostering an inclusive workplace culture. She emphasizes the importance of diversity of thought and building strong relationships across all organizational levels. Her approach to leadership includes creating environments where all team members feel valued and empowered to contribute.