Thomas Dudack
About Thomas Dudack
Thomas Dudack serves as the FSI & BS Industry Captain and Senior Principal Business Partner for Customer Success at Anaplan, where he has worked since 2022. He has extensive experience in service-based organizations, focusing on market and operational excellence, and has held various roles in companies such as Fidelity Investments and Travelers.
Current Role at Anaplan
Thomas Dudack currently serves as the FSI & BS Industry Captain and Senior Principal Business Partner for Customer Success at Anaplan. He has held this position since 2022 in the Greater Boston Area. In this role, he focuses on enhancing customer success through strategic leadership and operational excellence.
Previous Experience at Anaplan
Dudack has extensive experience at Anaplan, having worked as a Principal Business Partner for Customer Success from 2019 to 2022 and as a Senior Business Partner for Customer Success from 2018 to 2019. His tenure at Anaplan has been characterized by his contributions to high-performing teams and shared leadership.
Career Background
Before joining Anaplan, Thomas Dudack held various roles in the technology and consulting sectors. He worked at Fidelity Investments as a Principal Business Systems Analyst from 2007 to 2017, and at Palladium Group as a Senior Consultant from 2005 to 2007. Earlier in his career, he served as an Associate Systems Specialist at Travelers from 1999 to 2001.
Education and Expertise
Thomas Dudack studied at Bryant University from 1995 to 1999, where he developed foundational skills that support his career in business and technology. His expertise lies in driving market and operational excellence in service-based organizations, focusing on program, product, and client challenges.
Client Relationship Management
Dudack has a proven record of building trusted relationships through client satisfaction and teamwork. His approach emphasizes collaboration and effective communication, which are essential in achieving successful outcomes in customer success initiatives.