Vinita Patel
About Vinita Patel
Vinita Patel is a Senior Product Support Analyst at Anaplan, with a background in Business and Computer Science. She has extensive experience in product management, customer relationship management, and process improvement.
Work at Anaplan
Vinita Patel has been employed at Anaplan as a Senior Product Support Analyst since 2016. In this role, she focuses on providing product support and enhancing customer satisfaction. Her responsibilities include troubleshooting product issues and ensuring that clients receive effective solutions. Patel's experience in this position has contributed to her expertise in customer relationship management.
Previous Experience at ICICI Lombard
Before joining Anaplan, Vinita Patel worked at ICICI Lombard as a Product Manager in MIS and Business Analytics from 2008 to 2012. During her four years in this role, she was based in Mumbai, Maharashtra, India. Patel managed various analytics projects, focusing on improving product performance and operational efficiency.
Experience at Grass Roots Meetings and Events
Vinita Patel served as a Senior Financial Analyst at Grass Roots Meetings and Events from 2014 to 2016. This two-year position in London, England, allowed her to develop her analytical skills and contribute to financial planning and analysis within the organization.
Education and Expertise
Vinita Patel holds an M.B.A. in Business, Management, Marketing, and Related Support Services from Devi Ahilya Vishwavidyalaya. She also earned a B.Sc. in Computer Science from the same institution. Her educational background supports her expertise in process improvement and problem-solving, which enhances operational efficiency in her roles.
Skills in Customer Relationship Management
Vinita Patel possesses strong skills in customer relationship management and customer retention. She focuses on delivering exceptional customer service, ensuring that client needs are met effectively. Her ability to engage with customers has been a significant aspect of her professional contributions.