Zildjian Kwan
About Zildjian Kwan
Zildjian Kwan is an Order Management Analyst with extensive experience in order processing and contract analysis. He has worked for several companies, including A.P. Moller - Maersk, Accenture, and HCL Technologies, and currently holds a position at Anaplan.
Work at Anaplan
Currently, Zildjian Kwan serves as an Order Management Analyst at Anaplan. He has held this position since 2022, working remotely from the Philippines. In this role, he is responsible for processing orders in Salesforce, ensuring compliance with Sarbanes-Oxley (SOX) regulations and internal controls. His duties include managing the provisioning and entitlements for both new and existing customers and overseeing the processing of terminations as part of the order management responsibilities.
Previous Experience in Order Management
Before joining Anaplan, Zildjian Kwan worked at HCL Technologies as a Deal Strategy Specialist/Deal Desk for Google Cloud from 2020 to 2022. Prior to that, he was a Process Expert at A.P. Moller - Maersk for seven months in 2019. He also gained experience as a Contract Analyst at Accenture from 2016 to 2019. His roles have consistently involved order management and process optimization, contributing to his expertise in this field.
Education and Expertise
Zildjian Kwan holds a Bachelor's degree in Public Governance from City University of Pasay, where he studied from 2012 to 2016. He also completed a Post Baccalaureate Diploma in Information Technology at the Polytechnic University of the Philippines from 2018 to 2019. His educational background supports his analytical skills and knowledge in governance and technology, which are essential in his current role.
Professional Skills
Zildjian Kwan has developed a strong skill set in order management and process analysis throughout his career. He is proficient in using Salesforce for order processing and has a thorough understanding of SOX compliance and internal controls. His experience in managing customer entitlements and order fulfillment processes enhances his capability to support organizational objectives effectively.