Charles Mak
About Charles Mak
Charles Mak serves as the Senior Director of Engineering at Anaqua, where he has worked since 2019. He has a robust background in IT strategy and Agile transformations, with previous roles at Wayfair and American Student Assistance.
Work at Anaqua
Charles Mak has been serving as the Senior Director of Engineering at Anaqua since 2019. In this role, he oversees engineering operations and leads initiatives to enhance technology strategies. His responsibilities include managing high-performing teams and driving operational excellence in IT operations. He has successfully managed global Agile teams, ensuring effective collaboration across different time zones. Under his leadership, Anaqua has focused on creating and implementing technology roadmaps that align with business objectives.
Previous Experience at Wayfair
Before joining Anaqua, Charles Mak worked at Wayfair as a Senior Engineering Manager from 2017 to 2018. During his tenure, he contributed to the development and optimization of engineering processes. His role involved overseeing engineering teams and ensuring the successful execution of projects within the e-commerce sector.
Background at American Student Assistance
Charles Mak held multiple positions at American Student Assistance from 2005 to 2015. He began as a Principal Software Engineer, where he focused on software development and system architecture for eight years. He then advanced to the role of Software Technical Manager, managing technical teams and projects for four years. His experience at American Student Assistance provided him with a strong foundation in software engineering and team management.
Education and Expertise
Charles Mak studied at Vanderbilt University, where he gained a solid educational background in engineering. His expertise spans various technologies, including Enterprise Java, .NET, PHP, Node.js, Mobile App development, SQL Server, and MongoDB. He has extensive experience in leading Agile transformations and system modernizations across sectors such as E-Commerce, Supply Chain, Financial Services, and SaaS.
Leadership and Team Management
Charles Mak has a strong track record in building and managing high-performing global teams. He has successfully led teams of over 30 software engineers and has driven operational excellence through effective management of DevOps teams. He emphasizes a culture of continuous development by establishing mentorship programs and growth opportunities within his teams. Additionally, he has managed multi-million dollar capital and operating budgets, ensuring effective vendor partnerships.