David Pantling
About David Pantling
David Pantling is a Senior Technical Support Engineer currently employed at Anaqua since 2017. He has extensive experience in technical support, having previously worked at notable companies such as Oracle and Art Technology Group.
Current Role at Anaqua
David Pantling serves as a Senior Technical Support Engineer at Anaqua, a position he has held since 2017. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met effectively. His experience in technical support allows him to address complex issues and contribute to the overall success of the company's support operations.
Previous Experience at Oracle
Prior to his current role, David Pantling worked at Oracle as a Principal Technical Support Engineer and Team Lead from 2011 to 2016. During this five-year tenure in Frankfurt, Germany, he led a team focused on delivering high-quality technical support. His responsibilities included troubleshooting, resolving customer issues, and enhancing the support processes within the organization.
Experience at Art Technology Group
David Pantling has an extensive background with Art Technology Group, where he held the position of Principal Technical Support Engineer and Team Lead from 2006 to 2011, following an earlier role from 2000 to 2004. His cumulative experience at the company spans nine years in the Frankfurt Am Main Area, Germany. In these positions, he developed expertise in technical support and team leadership, contributing to the organization's operational efficiency.
Early Career at CA Technologies
David Pantling began his career in technical support at CA Technologies, where he worked as a Technical Support Engineer from 1999 to 2000 in Wiesbaden Area, Germany. This role marked the start of his journey in the technical support field, providing him with foundational skills that he has built upon in subsequent positions.
Education and Qualifications
David Pantling studied at Norwich City College, where he achieved a Higher National Diploma (HND) in Computing from 1990 to 1992. This educational background provided him with essential knowledge and skills in computing, which have been instrumental in his career in technical support.