David Tschudy
About David Tschudy
David Tschudy is a Technical Support Engineer at Anaqua, where he has worked since 2019. He holds an MBA from the University of Phoenix and has previous experience in client support roles at Goldman Sachs and DAKCS Software Systems Inc.
Work at Anaqua
David Tschudy has been employed at Anaqua as a Technical Support Engineer since 2019. In this role, he focuses on developing and implementing solutions for errors and unexpected behaviors in the Anaqua Software Package. He collaborates with sales and infrastructure teams to ensure alignment with client goals and expectations. David also creates documentation for resolved technical issues, which aids in future troubleshooting efforts. His experience in this position has contributed to the overall efficiency and effectiveness of the technical support team.
Education and Expertise
David Tschudy holds a Master of Business Administration (MBA) from the University of Phoenix, which he completed in 2019. Prior to this, he earned a Bachelor of Science (B.S.) in Computer Science from Weber State University in 2014. His educational background supports his technical expertise, particularly in using Zendesk for email support and online client interactions. David's academic achievements complement his practical experience in technical support roles.
Previous Work Experience
Before joining Anaqua, David Tschudy worked at Goldman Sachs as a Client Support Specialist from 2017 to 2019. In this role, he provided support to clients and addressed their inquiries. Prior to Goldman Sachs, he was employed at DAKCS Software Systems Inc. as a Technical Support professional from 2013 to 2017. His cumulative experience in these positions has equipped him with a strong foundation in client support and technical troubleshooting.
Remote Work Adaptation
David Tschudy has demonstrated the ability to adapt to remote work conditions. He exhibits strong self-discipline and the capability to work independently. This adaptability has been essential in maintaining productivity and effectiveness in his role at Anaqua, especially in a rapidly changing work environment.