Joseph De Rege
About Joseph De Rege
Joseph De Rege is a Customer Onboarding/Success Manager and Senior Product Specialist at Anaqua, where he has worked since 2018. He has a background in computer science and experience in technical support, project management, and product development.
Work at Anaqua
Joseph De Rege has been employed at Anaqua since 2018, serving as a Customer Onboarding/Success Manager and Senior Product Specialist. In this role, he is responsible for developing new features for the PATTSY product. He also addresses technical and law-related inquiries regarding the product, ensuring clients receive the necessary support. Additionally, he manages projects for existing clients, which includes handling data updates for system conversions utilizing SQL. His experience at Anaqua spans six years, during which he has contributed to enhancing customer satisfaction and product functionality.
Previous Work Experience
Before joining Anaqua, Joseph De Rege held various positions that contributed to his professional development. He worked as a University Learning Commons Tutor at St. John's University from 2015 to 2018, where he supported students in their academic pursuits. In 2016, he briefly served as Assistant Aquatics Director for the Greater New York Councils, Boy Scouts of America. He also worked as a Support Technician at O P Solutions, Inc. from 2018 to 2020, where he gained experience in technical support. Additionally, he completed a summer internship at Firmenich in 2017.
Education and Expertise
Joseph De Rege earned a Bachelor's degree in Computer Science from St. John's University, completing his studies from 2014 to 2018. His educational background provides him with a solid foundation in technical skills and problem-solving abilities. This expertise is evident in his current role, where he applies his knowledge to develop features for the PATTSY product and manage technical inquiries. His academic experience has equipped him to handle complex issues and contribute effectively to his team's objectives.
Technical Skills and Responsibilities
In his role at Anaqua, Joseph De Rege is involved in various technical responsibilities. He conducts quality assurance testing to identify and resolve issues with the PATTSY product. His role also includes managing projects related to client data updates and system conversions, which requires proficiency in SQL. Joseph's ability to answer technical and law-related questions demonstrates his comprehensive understanding of the product and its applications, ensuring clients receive accurate and timely support.