Mark Hsiao
About Mark Hsiao
Mark Hsiao is the Manager of Lecorpio Client Support at Anaqua, where he has worked since 2017. He has a background in IT management and quality assurance, with previous roles at Industrial Supply and Lecorpio.
Work at Anaqua
Mark Hsiao has been employed at Anaqua since 2017, where he holds the position of Manager for Lecorpio Client Support. In this role, he oversees client support operations, ensuring effective communication and service delivery to clients. His experience in client services and support contributes to the overall success of the Lecorpio platform within Anaqua.
Previous Experience at Lecorpio
Prior to his current role at Anaqua, Mark Hsiao worked at Lecorpio in various capacities. He served as a Senior Client Services Consultant from 2014 to 2016, where he focused on enhancing client relationships and service quality. He then transitioned to the role of Manager of Client Success for six months in 2016, before becoming a Senior QA Automation specialist for 11 months in 2016.
Experience at Industrial Supply
Mark Hsiao worked as an IT Manager at Industrial Supply from 2006 to 2014 in Salt Lake City, Utah. In this position, he managed IT operations and supported the technology needs of the organization. His experience in this role laid the foundation for his subsequent positions in client services and support.
Education and Expertise
Mark Hsiao studied at Brigham Young University, where he earned a degree in Computer Science and Chinese. His educational background provides him with a strong foundation in technology and language skills, which are beneficial in his roles within client support and services.