Shawn Potter
About Shawn Potter
Shawn Potter is a Technical Support Engineer 1 at Anaqua, where he has worked since 2019, contributing to the company's role in the Intellectual Property sector. He holds a Bachelor of Science in Computer Science from Stony Brook University and has prior experience at Geek Squad and ALDI US.
Work at Anaqua
Shawn Potter has been employed at Anaqua since 2019, serving as a Technical Support Engineer 1. In this role, he contributes to the company's efforts in the Intellectual Property sector. His work involves providing technical support and ensuring the smooth operation of Anaqua's services. Based in Nashua, New Hampshire, he commutes to the company's Boston, Massachusetts office, where he has developed expertise in addressing technical challenges faced by clients.
Education and Expertise
Shawn Potter studied Computer Science at Stony Brook University, where he earned a Bachelor of Science (BSc) degree from 2017 to 2019. Prior to this, he attended Suffolk County Community College, studying Computer Science from 2014 to 2016. His educational background has equipped him with the necessary skills to excel in technical support, particularly within the Intellectual Property sector.
Previous Work Experience
Before joining Anaqua, Shawn Potter worked at Geek Squad as a Consultation Agent from 2017 to 2019. In this position, he provided technical assistance and support to customers. Additionally, he served as an Assistant Manager at ALDI US from 2015 to 2017, where he gained experience in management and customer service. These roles contributed to his development in technical support and client interaction.
Location and Commute
Shawn Potter is based in Nashua, New Hampshire, while working at Anaqua in Boston, Massachusetts. This geographical arrangement allows him to engage with clients and colleagues in a major city while maintaining residence in a nearby state.