Brendan G.
About Brendan G.
Brendan G. is a Service Desk Technician Level 2 at ANATOMY_IT, where he has worked since 2021. He has prior experience at IBM and Computer Repair Unlimited, and he is currently pursuing a degree in Network Administration at Saint Cloud Technical and Community College.
Work at Anatomy IT
Brendan G. has been employed at Anatomy IT as a Service Desk Technician Level 2 since 2021. In this role, he is responsible for providing technical support and assistance to users, addressing various IT-related issues. His position involves troubleshooting hardware and software problems, ensuring efficient operation of IT systems, and maintaining high levels of customer service.
Previous Experience in IT Support
Before joining Anatomy IT, Brendan G. worked at IBM from 2019 to 2021 as a Customer Service Representative and Hardware/Software Technician. His responsibilities included assisting customers with technical inquiries and resolving issues related to hardware and software. Prior to IBM, he served as an IT Specialist at Computer Repair Unlimited from 2016 to 2018, where he gained hands-on experience in repairing and maintaining computer systems.
Internship Experience
Brendan G. began his career in IT as an intern at Computer Repair Unlimited from 2013 to 2015. During this two-year internship in Saint Joseph, Minnesota, he developed foundational skills in computer repair and customer service, which prepared him for future roles in the technology sector.
Education and Expertise
Brendan G. is currently studying Network Administration at Saint Cloud Technical and Community College. He has been pursuing an Associate of Arts and Sciences (AAS) degree since 2016. His education focuses on developing technical skills necessary for managing and supporting network systems, contributing to his expertise in IT support.