David Graham
About David Graham
David Graham is the Director of Service Desk at ANATOMY_IT, where he has worked since 2021. He has extensive experience in service desk management and technical support, having held various roles at companies such as Compufit LLC and TAG Solutions.
Current Role at Anatomy IT
David Graham serves as the Director of Service Desk at Anatomy IT, a position he has held since 2021. In this role, he oversees the service desk operations, ensuring efficient support and service delivery to clients. His responsibilities include managing the service desk team, implementing best practices, and enhancing customer satisfaction through effective service management.
Previous Experience at Compufit LLC
Prior to his current role, David Graham worked at Compufit LLC in various capacities. He served as the Director of Service Desk for one month in 2021. Before that, he held the position of Service Desk Manager from 2020 to 2021 for eight months. Additionally, he worked as an Escalation Engineer from 2018 to 2020 for two years in White Plains, New York.
Experience at TAG Solutions
David Graham was employed at TAG Solutions, where he held the position of Service Manager for eight months in 2018. He also worked as a Network Engineer II from 2014 to 2018 for four years in Menands, New York. His roles at TAG Solutions contributed to his expertise in service management and network engineering.
Career at Tech II Business Services
David Graham began his career at Tech II Business Services as a System Engineer, where he worked from 2010 to 2014 for four years in Saratoga Springs, New York. This role provided him with foundational experience in systems engineering and support.
Educational Background in Information Technology
David Graham studied at the State University of New York College of Agriculture and Technology at Cobleskill, where he pursued a Bachelor of Technology in Information Technology with a focus on Network Administration. He completed his degree from 2007 to 2010, gaining essential knowledge and skills in the field of information technology.