Jorge Bello
About Jorge Bello
Jorge Bello is a Service Desk Specialist Level 2 with extensive experience in IT support, currently working at Amazon Web Services and ANATOMY_IT. He has a background in desktop support and field services engineering, along with a Bachelor's degree in Information Technology from the New York Institute of Technology.
Current Role at Anatomy IT
Jorge Bello serves as a Service Desk Specialist - Level 2 at Anatomy IT, where he has been employed since 2021. His role involves providing technical support and troubleshooting services to clients. He works remotely, allowing him to assist users effectively from various locations. His experience in this position contributes to the overall efficiency of the IT support team.
Current Role at Amazon Web Services
Jorge Bello has been working as an IT Support Associate II at Amazon Web Services (AWS) since 2022. In this role, he provides technical assistance and support for AWS services. His responsibilities include resolving technical issues and ensuring customer satisfaction. He operates remotely, which enables him to support a diverse range of clients.
Previous Experience at Compufit LLC
Before his current roles, Jorge Bello worked as a Field Services Engineer - Level 2 at Compufit LLC from 2019 to 2021. His duties included on-site technical support and maintenance of IT systems. This position allowed him to develop hands-on skills in troubleshooting and resolving technical issues in a field environment.
Education and Qualifications
Jorge Bello earned a Bachelor's degree in Information Technology from the New York Institute of Technology-Old Westbury, completing his studies from 2010 to 2015. He also attended Bronx Engineering & Tech Academy, where he achieved an Advanced Regents High School Diploma from 2006 to 2010. His educational background provides a strong foundation for his career in IT support.
Career Progression and Roles
Jorge Bello has a diverse career in IT support, having held various positions since 2012. He worked as a Desktop Support Technician at New York Medical College from 2015 to 2019 and as a Desktop Support at Forethought Research since 2016. He also briefly served as an Internet Sales Representative at PC Richard & Son in 2015 and as a Student Aid at New York Institute of Technology from 2012 to 2015. This progression highlights his extensive experience in technical support and customer service.