Lewis Graham
About Lewis Graham
Lewis Graham is a Field Technician with a background in IT support and customer service. He has worked for various companies, including The Estée Lauder Companies Inc. and Atlantic Tomorrow's Office, and holds a Bachelor's degree in Computer Engineering.
Current Role at ANATOMY_IT
Lewis Graham serves as a Field Technician at ANATOMY_IT, a position he has held since 2021. In this role, he provides optimal customer service across various technical platforms. His responsibilities include troubleshooting technical issues and ensuring efficient operation of IT systems. His focus on security in IT professional roles enhances the overall integrity of the services provided.
Previous Experience in IT Support
Before joining ANATOMY_IT, Lewis Graham worked at Atlantic Tomorrow's Office as an Onsite Support Technician from 2018 to 2021. His role involved providing technical support directly to clients, addressing their IT needs, and ensuring smooth operations. Prior to that, he was a Helpdesk Analyst at The Estée Lauder Companies Inc. for 11 months in 2017-2018, where he assisted users with technical issues and provided solutions.
Educational Background
Lewis Graham studied at Cardinal Spellman High School, where he earned a Regent’s Diploma from 2004 to 2008. He then attended Manhattan College, obtaining a Bachelor's degree in Computer Engineering from 2008 to 2012. In 2021, he furthered his education at Columbia Engineering Boot Camps, completing a program in Cyber Security over 11 months.
Technical Skills and Problem-Solving Orientation
Lewis Graham has developed a strong problem-solving orientation throughout his technical career. His experience spans various roles in IT support, where he has honed his skills in troubleshooting and resolving technical issues. His focus on security in IT roles reflects his commitment to maintaining safe and efficient technology environments.
Work History Overview
Lewis Graham's work history includes positions at LLX Global Business Services as a Help Desk Technician from 2014 to 2017, where he provided technical support to clients. His career trajectory showcases a consistent focus on IT support roles, leading to his current position as a Field Technician at ANATOMY_IT.