Mikel Smith
About Mikel Smith
Mikel Smith is a Senior Account Manager at ANATOMY_IT in White Plains, New York, with a background in account management and technical support. He holds a degree in Computer Engineering from the University of Hartford and has expertise in the Microsoft 365 suite.
Work at Anatomy IT
Mikel Smith has been serving as a Senior Account Manager at ANATOMY_IT since 2021. In this role, he is responsible for managing client accounts and ensuring their needs are met effectively. His position is based in White Plains, New York, where he has developed strong relationships with clients over the past three years. Mikel's responsibilities include overseeing account performance, addressing client inquiries, and coordinating with internal teams to deliver IT solutions.
Previous Experience at StratX IT Solutions
Before joining ANATOMY_IT, Mikel Smith worked as an Account Manager at StratX IT Solutions, LLC from 2016 to 2021. During his five years in this role, he focused on client management and support, contributing to the company's growth in the IT services sector. His experience at StratX equipped him with valuable skills in customer service and account management, which he continues to apply in his current position.
Education and Expertise
Mikel Smith studied Computer Engineering at the University of Hartford from 2011 to 2015, earning a degree in the field. His education provided him with a solid foundation in technical concepts and problem-solving skills. Mikel has developed expertise in the Microsoft 365 suite, which includes applications such as Word, Excel, PowerPoint, and Teams. This knowledge enhances his ability to support clients effectively in their IT needs.
Technical Skills and Background
Mikel possesses strong skills in computer repair, indicating a hands-on technical background. He has experience in technical support, where he provided solutions to complex IT issues. His background in customer service has been essential in ensuring client satisfaction and retention in the IT services industry. Additionally, Mikel has demonstrated leadership skills in managing personnel, which is crucial for his role in account management.
High School Education
Mikel Smith attended North Salem High School from 2008 to 2011. His high school education laid the groundwork for his future studies in computer engineering and his subsequent career in the IT sector.