Shira Westrich
About Shira Westrich
Shira Westrich serves as the Customer Success Lead at Anima, where she has worked since 2021. She has a background in digital marketing and content creation, with previous roles at Masa Israel Journey and ClickSoftware.
Current Role at Anima
Shira Westrich serves as the Customer Success Lead at Anima, a position she has held since 2021. In this role, she focuses on enhancing user experience by acting as a liaison between customers and the product team. She develops new content and resources to assist users in achieving their objectives. Her responsibilities include utilizing creativity to provide tailored solutions that maximize company profits and implementing strategic improvements to the product based on user feedback.
Previous Experience at Anima
Prior to her current role, Shira Westrich worked at Anima as a Customer Success Designer for one month in 2021. During this brief tenure, she contributed to user experience initiatives and supported customer engagement efforts in Tel Aviv, Israel.
Experience at Masa Israel Journey
Shira Westrich held the position of Digital Marketing Manager at Masa Israel Journey from 2017 to 2020. In this role, she was responsible for overseeing digital marketing strategies and campaigns in the Jerusalem Area, Israel, for a duration of three years.
Role at ClickSoftware
In 2016, Shira Westrich worked as a Content Editor at ClickSoftware for 11 months. Her role involved creating and managing content, contributing to the company's communication strategies in the Petah Tikva Area, Israel.
Education and Certifications
Shira Westrich earned her Bachelor's degree in Social Sciences from Bar-Ilan University, where she studied from 2013 to 2016. Additionally, she completed a UX Immersion Course at CareerFoundry, obtaining a certification in UX/UI Design from 2020 to 2021.