Himanshu Sharma
About Himanshu Sharma
Himanshu Sharma is a Senior Customer Success Manager at Animaker Inc., where he has worked since 2023. He has extensive experience in customer success roles, previously serving at Birdeye and Unifyed, and focuses on high-level client interactions and product improvements.
Work at Animaker
Himanshu Sharma currently serves as a Senior Customer Success Manager at Animaker Inc. since 2023. In this role, he is responsible for managing customer relationships and ensuring client satisfaction. His position is based in Gurugram, Haryana, India, and he operates remotely. His focus includes high-level communication with university clients and C-suite executives, indicating a commitment to fostering strong client partnerships.
Previous Experience at Birdeye
Prior to joining Animaker, Himanshu worked at Birdeye as a Senior Customer Success Manager for the Mid Market segment from 2021 to 2024. His role involved managing customer success initiatives and enhancing client relationships. He operated remotely from Gurugram, Haryana, India, and contributed to the company's customer engagement strategies.
Experience at Unifyed
Himanshu held the position of Customer Success Manager - Enterprise at Unifyed from 2018 to 2021. This role was based on-site in Gurugram, Haryana, India. During his tenure, he focused on delivering customer support and ensuring the successful implementation of products for enterprise clients.
Education and Background
Himanshu Sharma studied at St. P. B. N. Public School. His educational background laid the foundation for his career in customer success management, where he has developed skills in client communication and relationship management.
Customer Success Initiatives
In his roles, Himanshu has served as the primary point of contact for university clients and C-suite communication. He collaborates with solution consulting and product teams to address customer issues and drive product improvements. Additionally, he develops sales support materials and assists in setting growth targets, reflecting his involvement in strategic planning and sales enablement.