Adam Osiewała
About Adam Osiewała
Adam Osiewała is a Junior Technical Support Specialist at ANIXE, where he analyzes and resolves issues for clients. He holds an engineering degree in Computer Science from Politechnika Wrocławska and has experience in IT support and online booking systems.
Work at ANIXE
Adam Osiewała has been employed at ANIXE since 2022 as a Junior Technical Support Specialist. In this role, he analyzes and suggests solutions for issues reported by both internal and external clients. His responsibilities include testing solutions provided by the development team. Prior to this position, he worked as an IT Service Desk Specialist at ANIXE from 2020 to 2021, where he progressed from a Service Desk specialist to a leader. His contributions have included improvements to monitoring and tools used within the company.
Education and Expertise
Adam studied at Politechnika Wrocławska, where he pursued a degree in Informatyka, achieving the Inżynier (Inż.) title from 2014 to 2020. His education has provided him with a solid foundation in technical skills, which he has applied in his professional roles. He has gained expertise in online booking engines, offline price exports, and end-to-end product distributions through his work at ANIXE.
Background
Before joining ANIXE, Adam worked at Eurobank as a Stażysta w dziale IT for 7 months in 2019. This experience in the IT department of a financial institution contributed to his technical knowledge and skills. His early career experiences laid the groundwork for his subsequent roles in technical support and service desk operations.
Skills Development
Adam has developed his skills through a culture of sharing knowledge within ANIXE. He has received assistance from experienced colleagues, which has facilitated his professional growth. This collaborative environment has allowed him to enhance his technical capabilities and adapt to the demands of his roles effectively.