Fotis Giakoub
About Fotis Giakoub
Fotis Giakoub is a Lead Technical Support Engineer and Cloud Infrastructure Manager based in Athens, Greece, with extensive experience in the tourism sector. He has managed cloud infrastructure on Azure and has a background in technical support roles at ANIXE and Terasoft LTD.
Current Role at ANIXE
Fotis Giakoub serves as the Lead Technical Support Engineer and Cloud Infrastructure Manager at ANIXE. He has held this position since 2019 and is based in Athens, Attiki, Greece. In this role, he manages a cloud infrastructure on Azure, overseeing over 200 resources and handling approximately $50,000 in monthly costs. His responsibilities include ensuring the reliability and performance of cloud services and providing technical support to meet business needs.
Previous Experience at ANIXE
Prior to his current role, Fotis Giakoub worked at ANIXE as a Technical Support Engineer from 2015 to 2019. During his four years in this position, he was involved in development ceremonies to align technical requirements with the business needs of the tourism sector. His experience contributed to the effective support of applications critical to the industry.
Experience at Terasoft LTD
Fotis Giakoub worked as an IT Support Technician at Terasoft LTD in Athens from 2013 to 2015. In this role, he provided technical support and assistance, contributing to the operational efficiency of the company. His experience in IT support laid the groundwork for his subsequent roles in technical support and cloud infrastructure management.
Education and Qualifications
Fotis Giakoub studied at EPL Piraeus, where he achieved a degree in Computer Science from 1995 to 1998. He furthered his education at IEK Athens, completing a program in Software Engineering and earning the title of Computer Applications Specialist in 1999. His educational background provides a strong foundation for his technical expertise in support and cloud infrastructure management.
Technical Support in the Tourism Sector
In his current and previous roles, Fotis Giakoub has supported a high-demand tourism industry application that processes an average of 200,000 requests per minute. His work ensures that the technical aspects of the application meet the needs of a rapidly evolving tourism sector, highlighting his expertise in managing technical support for critical applications.