Irma Vazquez
About Irma Vazquez
Irma Vazquez is a Customer Service Agent with a strong background in sales and consumer services. She has certifications in First Aid, CPR, Splinting, and AED, and is currently pursuing a licentiate degree in Emergency Medical Technology from the American Medical Academy.
Current Role at Anki
Irma Vazquez has been employed at Anki as a Customer Service Agent since 2018. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her tenure at Anki spans over six years, during which she has developed skills in customer relations and service management.
Previous Work Experience
Irma Vazquez has a diverse work history in customer service and retail. She worked at ALDO Group as a Retail Cashier for five months in 2017 and at Whole Foods Market as a Cashier for six months from 2017 to 2018. Additionally, she served as a Customer Service Representative at CPS Products, Inc. for four months in 2019. Her experience also includes roles at govWorks, LLC as an Account Manager and at Starbucks as a Barista.
Education and Certifications
Irma Vazquez studied at the American Medical Academy, focusing on Emergency Medical Technology/Technician (EMT Paramedic). She has achieved a Licentiate degree in this field and is currently pursuing further education in the same area. She is also certified in First Aid, Cardiopulmonary Resuscitation (CPR), Splinting, and Automated External Defibrillator (AED), which enhances her qualifications in emergency response.
Sales Experience
Irma has a strong background in sales within the consumer services industry. She worked as a Sales Associate at Metro PCS Authorized Dealer for two years from 2014 to 2016, where she gained valuable experience in sales techniques and customer interaction. This experience complements her customer service roles and contributes to her overall skill set.