Irea Vicente
About Irea Vicente
Irea Vicente is a Customer Service Specialist at Ankorstore in Lille, France, with a background in Business Administration and Management. She has experience in customer service roles across Spain and the UK, focusing on delivering a positive customer experience.
Work at Ankorstore
Irea Vicente has been employed at Ankorstore as a Customer Service Specialist since 2022. In this role, she is responsible for managing customer inquiries and ensuring a positive experience for clients. Based in Lille, Hauts-de-France, France, she specializes in providing customer service tailored to both the Spanish and UK markets. Her experience in this position contributes to her goal of delivering a professional yet cheerful customer experience.
Education and Expertise
Irea Vicente studied Business Administration and Management at IES Plaiaundi, achieving her Grado from 2014 to 2016. Additionally, she completed a Técnico en dietética y nutrición at the same institution from 2016 to 2018. Earlier, she attended Pío Baroja, where she studied Humanidades/Estudios humanísticos and earned her Bachillerato from 2011 to 2013. Her educational background equips her with a diverse skill set relevant to customer service and management.
Background in Customer Service
Irea Vicente has a substantial background in customer service, having worked in various roles across different organizations. She began her career at Telepizza as a Team Member from 2016 to 2018. Following this, she joined Accor, where she served as a Front Office Team Member for seven months in 2018 and then as a Front Office Duty Manager from 2019 to 2021 in Brighton, England. This experience has honed her skills in customer interaction and service management.
Professional Development Goals
Irea Vicente is actively seeking opportunities to join a motivated team that inspires her and allows her to learn new skills. Her commitment to professional growth reflects her dedication to enhancing her capabilities in customer service and management. She values environments that foster collaboration and skill development.