Jiranya Sayalingam
About Jiranya Sayalingam
Jiranya Sayalingam serves as the Customer Care Team Lead at Ankorstore in Lille since 2021. With a background in communication and experience in various roles including interpreter and airport agent, she has developed a diverse skill set in customer service and translation.
Work at Ankorstore
Jiranya Sayalingam has served as the Customer Care Team Lead at Ankorstore since 2021. In this role, she is responsible for overseeing customer care operations and ensuring high-quality service delivery. Based in Lille, she has contributed to the company's customer support strategies for three years.
Previous Employment Experience
Before joining Ankorstore, Jiranya worked as an Interprète at the DIRECTION DEPARTEMENTALE DE LA POLICE AUX FRONTIERES from 2018 to 2020 in Orléans, Centre-Val de Loire, France. She also held the position of Agent d'escale at Air France for six months in Ville de Paris, Île-de-France, France, from 2019 to 2020. Additionally, she worked as a Traducteur at ACM Formation from 2016 to 2019.
Education and Expertise
Jiranya studied at lycée Voltaire, where she focused on Communication d'entreprise and earned a BTS in communication in 2019. She also attended My Airport Services, where she studied Gestion et fonctionnement de l'aviation / des voies aériennes and achieved the qualification of Agent d'escale in 2019.
Career Development
Jiranya's career has evolved through various roles in customer service and translation. Her experience in the aviation sector, particularly as an Agent d'escale, complemented her skills in customer care. This diverse background has equipped her with the expertise to lead customer service teams effectively.